If you would rather speak with a person, use the contact form and choose the subject closest to your question.
When to contact us
- A duplicate charge, refund request, or another billing problem.
- A request to see, export, correct, or delete your data, or change your consent choices.
- Complaints, legal questions, or concerns about how you were treated.
- Account ownership or security concerns.
- A question you could not answer in this Help Centre.
What to include
Include the email linked to your leni account, what you were trying to do, and the exact error message when there is one.
Do not send your password, password reset link, full payment-card number, or detailed medical information. Urgent health or safety concerns should not wait for customer support.