Help centre

Find the words. Find the next step.

Showing all help topics

Quick answers

Start with a common question.

Browse by topic

What do you need help with?

Start here

A starting point for the in-between, and clear limits about the support leni can offer.

Account & membership

Sign in, reset your password, manage billing, or make an account request.

Using leni

Chats, voice, files, notes, and your profile settings.

Troubleshooting

Fix problems with chat, history, files, voice, or your connection.

Privacy & safety

Understand your choices and know where to turn for urgent help.

Get human help

Contact us about your account, billing, privacy, or a technical problem.

Human support

Would you rather speak with someone?

Send the team a short message in your own words. Please leave out passwords, payment details and sensitive medical information.

Contact the leni team