leni can help you sort through what you are noticing, explore possible patterns, and prepare questions for care. It can share general health education, but it is not a medical provider, regulated clinical service, or medical device.
What leni cannot do
- leni cannot diagnose a health condition.
- leni cannot tell you that a symptom is safe or harmless.
- leni cannot recommend a treatment plan.
- leni cannot tell you to start, stop, or change medication.
- leni cannot replace a doctor, therapist, pharmacist, emergency service, or another qualified professional.
- leni cannot respond as an emergency service.
- leni cannot guarantee a particular health or wellbeing outcome.
When you need urgent help
Information from leni should not be used to delay urgent care or replace advice from a qualified health professional.
leni is not monitored as an emergency service. If you or someone else may be in immediate danger, contact your local emergency services or go to the nearest emergency department.
If support cannot verify an answer
If the support team cannot verify an answer, they will help you reach the right person rather than guess.