Here is what you can expect when you use leni, how membership works, and what stays yours. The formal Terms of Use are here whenever you want the fuller detail.
Here is the short version of what leni is here to do, what stays under your control, and where to turn for other support.
Put words to what you are noticing, spot patterns across your days, and prepare for a next step or conversation.
Your messages, notes, check-ins, and reflections remain yours. You choose what you share and what you keep.
leni can help you reflect and prepare questions. For medical advice or urgent help, choose a qualified professional or emergency service.
Come back to any of these points whenever you need more context. The formal Terms of Use contain the complete legal wording.
leni is a real-time companion for reflection, pattern noticing, and preparation. It can help you put words to what you are noticing and find a clearer next step. For diagnosis, treatment, or urgent care, please choose a qualified professional or emergency service.
You need to meet the minimum age and eligibility requirements shown when you create an account. If someone is helping you set up an account, make sure that happens openly and with the permission the law requires.
Your account is your space. Keep your sign-in details close. If something feels wrong or someone may have accessed your account, tell us. We will help you understand what happened and protect your space.
You will see the current price, billing timing, renewal, cancellation, and refund terms before you subscribe. Your membership continues until you cancel it. You can cancel through the path shown at checkout or in your account. Cancelling stops future billing; your privacy choices and deletion rights are explained in the Privacy Policy.
Your messages, notes, check-ins, reflections, and other content remain yours. You give leni the limited permission needed to store, process, display, and transmit that content so leni can work, stay secure, and support you, in line with the Privacy Policy and your choices.
Use leni for your own reflection and support. Share what is yours to share, respect other people’s privacy, and help keep the space useful for everyone.
leni can help you reflect and prepare questions for a qualified professional. It does not diagnose, prescribe, recommend treatment, manage an emergency, or make health decisions for you. AI responses can be incomplete or wrong, so use your own judgment and seek professional or emergency support when you need it.
leni uses services that help with hosting, payments, security, communications, or AI processing. The Privacy Policy explains how your information moves through those services. When another service has its own terms, those terms may apply to that part of your experience.
leni will grow over time. Features may be updated, replaced, paused, or retired. When a change materially affects these terms, we will explain what is changing and provide notice where the law requires it.
On rare occasions, we may need to change your access to keep leni safe, secure, and available, respond to a legal requirement, or address a serious account problem. If that happens, we will explain what we can, help you understand what happens next, and respect your rights.
The leni name, service, software, design, and original materials belong to leni or its licensors. You have a personal, limited way to use leni. Using leni does not transfer ownership of the service to you.
leni is provided by Leni Health, a Canadian-based corporation. Canada is the primary operating jurisdiction for the service. Mandatory consumer and privacy rights in the place where you live still apply.
We work to make leni useful, safe, and available, but no website or AI system is perfect. The formal Terms of Use explains warranties, liability, dispute resolution, governing law, and the rights that cannot be limited. Mandatory consumer and privacy rights still apply.
If something here is unclear, send us a question. The formal Terms of Use includes the contact details, effective date, update process, and complete legal wording. We will let you know when a material change affects you.
Using leni should feel understandable. You decide what to share, you keep your own words, and you can ask questions whenever something needs more context.
Need more context? Contact us.