What you share belongs to you.
Privacy is the condition for everything else. Before you share your story, you deserve plain answers about what leni is, what it remembers and where your information goes.
Trust, earned in every interaction.
What you share belongs to you
Every word. You choose what is saved, shared, carried forward, or deleted, and delete means delete, not “hidden from view.”
Never sold. Never ads.
Your health is not our inventory. We do not sell sensitive data, and nothing you tell leni is ever used to advertise to you. Not here, not anywhere.
No audience for your health story.
Your private conversation isn’t a social feed. Individual health information is not shared with employers or insurers.
Research is always your explicit choice
If you ever contribute your experience to women’s brain health research, we ask you clearly, separately, every time. Never assumed, bundled, or buried in a checkbox.
You can leave with everything
Your account, your history, your patterns: export them or erase them whenever you want. Leaving is one decision, not an obstacle course.
Consent, in plain language.
Not a checkbox at the door. Anything that touches your information, whether saving, sharing, or remembering, is something you switched on, and can switch off.
What a policy would say. What we mean.
Privacy policies are usually written to be survived, not read. Ours has a legal version too, but nothing in it says anything different from this.
“We may share aggregated, de-identified information with trusted third-party partners.”
We don’t. If research sharing ever involves your experience, we ask you first, in plain words, every single time. No is a complete answer.
“Retention periods vary by data category and applicable legal requirements.”
When you delete something, it leaves your account and we don’t keep a shadow copy for ourselves. What the law requires us to hold, we hold no longer than we must, and we’ll tell you what that is.
“User content may be used to improve our services.”
Your conversations are not training data. leni gets better because we build her better, not by quietly reading what you told her at 2am.
“We collect certain information necessary to provide the service.”
We keep what it takes to run your account: your email, your settings, and the conversations you chose to save. That’s the list. If the list ever grows, this page changes first.
Trust also means telling you what leni is not.
leni is not a doctor, medical provider, regulated clinical service, or medical device. leni does not assess health conditions, prescribe, refer, or make medical decisions. leni notices, reflects, and helps you prepare, with clear summaries, questions, and support around whatever you choose to do next. Leni Health is a Canadian-based corporation, and Canada is the primary operating jurisdiction for the current product. We assess privacy and regulatory obligations under applicable Canadian law while recognizing that members may access leni from other jurisdictions.