Privacy Policy

When you use lenihealth.com, we collect information you provide directly, including: • Account information (name, email address) • Health information you share during conversations with leni • Symptom tracking data and action check-in entries • Communication with health coaches • Device and usage analytics We do not collect information from external health records unless you explicitly choose to share it.

We use your information to: • Provide and personalize your lenihealth.com experience • Power leni's AI companion to learn your patterns and provide insights • Match you with appropriate health coaches • Improve our services and develop new features • Send important service updates We do NOT use your health information for advertising, and we do NOT sell your personal data to any third party.

Your data is stored on encrypted, HIPAA-compliant cloud infrastructure. We implement: • End-to-end encryption for health data in transit and at rest • Regular security audits and penetration testing • Strict access controls for internal team members • SOC 2 Type II compliance practices Your lifetime health record is encrypted with keys that are accessible only to you.

We share your information only in these circumstances: • With your explicit consent (e.g., sharing your health record with your doctor) • With health coaches you've booked sessions with (only relevant session data) • As required by law or to protect the safety of users or the public CRITICAL: Individual user data is NEVER shared with employers, insurers, or any third-party business. Our employer analytics provide only aggregate, de-identified insights — no individual can ever be identified.

You have the right to: • Access all your data at any time • Export your lifetime health record • Delete your account and all associated data • Correct inaccurate information • Opt out of non-essential data collection • Withdraw consent for data processing To exercise any of these rights, contact us at privacy@lenihealth.com.

lenihealth.com uses only essential cookies required for the service to function. We do not use third-party advertising cookies or tracking pixels. Our analytics are privacy-focused and do not track individual user behavior across websites.

We may update this privacy policy from time to time. We will notify you of material changes via email or in-app notification. The current version is always available at lenihealth.com/privacy.

For privacy-related questions or requests, contact our privacy team: Email: privacy@lenihealth.com Mail: lenihealth.com Privacy Team We aim to respond to all privacy requests within 30 days.