Before you tell leni anything real, you deserve to know exactly where it goes. So here it is, the whole promise, in plain language. No fine print energy.
Every word. You choose what is saved, shared, carried forward, or deleted, and delete means delete, not “hidden from view.”
Your health is not our inventory. We do not sell sensitive data, and nothing you tell leni is ever used to advertise to you. Not here, not anywhere.
There is no audience on the other side of this conversation, and no ranking system deciding what your health means. It’s just you and leni.
If you ever contribute your experience to women’s brain health research, we ask you clearly, separately, every time. Never assumed, bundled, or buried in a checkbox.
Your account, your history, your patterns: export them or erase them whenever you want. Leaving is one decision, not an obstacle course.
Not a checkbox at the door. Anything that touches your information, whether saving, sharing, or remembering, is something you switched on, and can switch off.
Privacy policies are usually written to be survived, not read. Ours has a legal version too, but nothing in it says anything different from this.
“We may share aggregated, de-identified information with trusted third-party partners.”
We don’t. If research sharing ever involves your experience, we ask you first, in plain words, every single time. No is a complete answer.
“Retention periods vary by data category and applicable legal requirements.”
When you delete something, it leaves your account and we don’t keep a shadow copy for ourselves. What the law requires us to hold, we hold no longer than we must, and we’ll tell you what that is.
“User content may be used to improve our services.”
Your conversations are not training data. leni gets better because we build her better, not by quietly reading what you told her at 2am.
“We collect certain information necessary to provide the service.”
We keep what it takes to run your account: your email, your settings, and the conversations you chose to save. That’s the list. If the list ever grows, this page changes first.
leni is not a doctor, medical provider, regulated clinical service, or medical device. She does not diagnose, prescribe, refer, or tell you to see a doctor. She notices, reflects, and helps you prepare, with clear summaries, questions, and support around whatever you choose to do next. Leni Health is a Canadian-based corporation, and Canada is the primary operating jurisdiction for the current product. We assess privacy and regulatory obligations under applicable Canadian law while recognizing that members may access leni from other jurisdictions.