View or change your membership
- Sign in and open your profile.
- Find Membership and select Manage membership.
- Review your plan, status, next billing date, or scheduled end date.
- Choose Cancel membership if you do not want it to renew.
- If cancellation is already scheduled, choose Resume membership to keep it active.
When you schedule cancellation, access continues until the end of the current billing period shown in your profile. Cancelling membership does not automatically delete your account or personal information.
Payments are processed through Stripe. Please do not send your full card number, password, security code, or other payment credentials in a support message.
If a payment fails or you do not recognize a charge
Contact the leni team and include:
- The email linked to your leni account.
- The date and amount of the charge.
- A short description of what happened.