Try these steps first
- Refresh the page.
- Check that your internet connection is working.
- If leni is still working, give it a few seconds before trying again.
- Sign out, close the browser, then sign in again.
- Try a private or incognito window.
- Update your browser or try another current browser.
If the problem continues
Contact the leni team and include:
- What you were trying to do.
- The exact error message.
- The device and browser you were using.
- The approximate time the problem happened.
- A screenshot, only if it does not show health information, passwords, payment details, or other sensitive content.