Privacy & safety

Manage your privacy and data choices

What leni saves, the choices in your profile, and how to make a privacy request.

leni keeps the account information, settings, notes, and conversations needed to run your account and tailor your experience. The full privacy policy explains what is collected, how it is used, and your choices.

Your current choices

  • Open Privacy & data in your profile to manage nonessential data choices.
  • Turn product analytics on or off. These events do not include journal or chat text.
  • Choose whether de-identified feedback and usage patterns can help improve leni.
  • Choose whether you would like invitations to optional research. An invitation does not enrol you.
  • Choose whether your de-identified information can be included in group reporting, when available.
  • Ask to see, correct, export, or delete your account information.

What not to include in a support message

Please do not put passwords, payment details, or detailed medical information in a customer support message. Support messages are for product, account, billing, privacy, and technical help.

Still need help?

Contact the leni team for product, account, billing, privacy, or technical support.

Contact the leni team
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